Frequently Asked Questions
Everything you need to know about your Solovair footwear and British craftsmanship.
Where are Solovair boots and shoes manufactured?
All NPS Solovair footwear is handcrafted in our factory located in Wollaston, Northamptonshire, England, maintaining a tradition of British shoemaking since 1881.
How do I choose the correct size for my Solovair boots?
Solovair footwear often fits slightly larger than standard sizes. We recommend consulting our detailed size guide and measuring your foot length to ensure the best fit before purchasing.
Can Solovair boots be resoled?
Yes, our footwear features a Goodyear welted construction, which allows the signature suspension soles to be replaced by a qualified cobbler once they have worn down.
What is your return policy for international orders?
We offer a 30-day return window for unworn items in their original packaging. Please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
How should I care for my leather footwear?
To prolong the life of your boots, we recommend cleaning them with a damp cloth, using a high-quality leather conditioner or wax polish, and avoiding direct heat sources when drying.
Do you offer vegan-friendly options?
Yes, we have a dedicated Vegan Collection that utilizes high-quality synthetic materials and non-animal adhesives while maintaining our classic silhouettes and construction methods.